IT Case Study: Temple Meadow

Technical Competence, Invaluable IT Support

IT is critical to the effective running of a modern school. Temple Meadow Primary School in Cradley Heath, with a capacity for 450+ pupils, is no exception, with IT recognised as a backbone to success.

The school has been on an IT journey, originally taking service lines from SIPS IT. Temple Meadow then subsequently changed to an alternative IT supplier, and then after a relatively short period, the School’s Governing Board made the strategic decision to move back to SIPS IT.  

The school naturally wanted to test the market and see what various suppliers can offer. In Temple Meadow’s experience, SIPS IT are so much more than a hardware and software supplier, because they offer a true partnership and fundamentally understand requirements.

 “We benefit from a dedicated and qualified IT Technician, who is personified with a ‘can-do’ attitude, nothing is too much trouble and they are very skilled and so it’s easy to communicate face-to-face and quickly resolve technical queries or plan in work to keep the school up and running.”

Mr James Maton, School Business Manager

The partnership has grown from strength to strength.  The working relationship with the school is characterised as productive, value adding and key to a modern outlook. It’s exciting times, as SIPS IT is busy upgrading the network and has been commissioned to complete a bespoke technical IT project to increase and upgrade wireless capacity across the site.

Mr Chris Tromans, of SIPS IT, comments: We are here to help; we understand IT and are education specialists, therefore we take the complex and decode it, meaning that the value of support offered is presented in a way that schools can relate to. With this partnership approach, we have progressed from supporting day-to-day reactive IT support to also simultaneously undertaking sizable projects helping Temple Meadow invest in its future.”

In the latest SIPS IT satisfaction survey the results speak for themselves, achieving a positive ranking. James Maton comments: “We are consistently impressed with SIPS IT; they are our integral partner. Having seen the value first-hand, I would recommend other schools talk to SIPS IT, as they can unlock so many advantages from professional IT support.”

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