Your complete IT support solution, from back up data to onsite support
SIPS IT comprises a dedicated team of 30+ qualified and experienced support specialists who individually excel in their field of expertise, while also collectively uniting to work together to support every member of your staff.
Our focus is simple…SIPS IT concentrate upon maximising the potential of your chosen technology and help you understand and utilise your data to improve outcomes for staff and pupils alike. Services include SIMS.net MIS & Technical services.
We recognise that building relationships is key to understanding your needs. We strive to maintain our ability to reach people at a personal level and acknowledge that communication and accessibility is key to achieving a long-lasting working relationship.
We pride ourselves on our positive “can-do” attitude and work hard to consistently exceed expectations. Every member of the team is involved in our customer support. Often our office is busy, but you can be reassured we will have all hands on-deck. Each member of the team is an advocate that the customer comes first, and all the team make it their priority to swiftly answer telephone calls and promptly respond to requests for help. We aim to make your experience the best it can possibly be.
Fully project managed conversion of any MIS system to SIMS.NET
Providing experience and high-quality CAPITA accredited support
Providing support to over 243 schools in 14 Local Authorities
UK base data centres: Over 5 petabytes customer data secured
IT Service Supporting your school’s MIS & IT systems
Robust IT, safe in the knowledge of high quality support is integral to the running of any school. SIPS IT is an extension of your team, consisting of experts who share your passion for giving young people a rewarding learning experience. SIPS IT can help with Management Information Systems (MIS) and also offer Technical Support…
Management Information Systems (MIS) Support
The SIP IT Capita Accredited MIS team provide comprehensive advice and support covering the suite of Capita SIMS modules.
How can we support your School / Academy?
- SIPS IT help your staff understand the power of MIS and use it efficiently and effectively
- Support is unlimited: telephone, email, remote access support and on-site visits as needed
- Access to an extensive range of onsite training courses including bespoke 1-1 training in a dedicated training room
- Dedicated finance team who will provide Accredited support for Access Education Finance and Budgeting software
- Approved training provider for safeguarding software
- Support for private fund solutions
- You can be confident that help is on hand when needed
- All the services outlined above are inclusive to your Service Specification
It would be great to hear from you.
Please call us for further information.
0121 296 3000
0121 296 3000
Are you considering a move to SIMS?
If you are already using an alternative management information system, we can offer a fully project-managed conversion service to ensure a smooth transition to SIMS.
- We have extensive experience of migrating alternative MIS to SIMS
- We can offer qualified advice on licencing issues
- We will support you every step of the way to ensure a smooth transition, including installation, data extraction, data cleansing and training your staff.
Technical Service - Helping you to deliver exceptional outcomes
Your computer system is the backbone that underpins almost every element of school life and your data is key. Our experienced and qualified technical team makes sure your IT systems run efficiently through an extensive suite of support services, including:
Proactive support
We actively monitor your computer systems, networks and disaster recovery services to ensure that we identify any issues and rectify them before they impact your end users.
Reactive support
Providing a complimentary mix of both regular on-site and remote support allows us to assist your users with any technical challenges.
On-site local support
Our technician service provides a regular on-site technical presence from one of our experienced staff. We can tailor the frequency and duration of visits to meet your needs.
Consultancy services
We offer bespoke consultancy to help your school make the most of its IT investment by creating multi-year, budget-friendly IT improvement plans.
Planning for the unexpected
We help you plan for every eventuality with our comprehensive suite of solutions that allow you to meet your school’s IT disaster recovery responsibilities.
Strategic IT survey
A high-level strategic evaluation completed on-site appraises all elements of your school’s IT systems, providing school leaders with a simple-to-understand, traffic-light-based overview.
Our services are flexible, so we can tailor them to meet your school’s IT needs and budget. We have a team of IT experts who can make the complex simple, using everyday language to decode technology and ensure it works for you and your school.
SIMS Examination Organiser
In 2018 SIPS IT launched a new service line SIMS Examinations Organiser Telephone Support Service. Working closely with the Exams Office we quickly realised that nationally not all schools received high quality, reliable SIMS support. The new service provides unlimited telephone support to exams officers at a very competitive cost. It is available to any secondary school on a national basis. Support covers all queries relating to the day-to-day running of exams, from submitting entries to seating plans, producing exam timetables and reporting, and support for those, especially all-important exam results days.
Our services are flexible, so we can tailor them to meet your school’s IT needs and budget.
We have a team of IT experts who can make the complex simple, using everyday language to decode technology and ensure it works for you and your school.
0121 296 3000
0121 296 3000
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Our IT related case studies
Your computer system is the backbone that underpins almost every element of school life and your data is key. Our experienced and qualified technical team makes sure your IT systems run efficiently through an extensive suite of support services, including:
